Paid plans unlock digital software access for one wedding: RSVP and guest list, unlimited guest camera, gallery hosting, and related features described on pricing. There is no subscription and no physical shipment.

Checkout is handled by Paddle.com Market Ltd, the Merchant of Record. Refunds, when approved, are processed by Paddle back to your original payment method.

You can request a full refund within 14 days of purchase if you have not used paid Guest Camera features — meaning guests have not captured photos under the paid unlimited-guest camera.

The Free plan stays available either way: website, a limited guest camera, and gallery setup do not require a purchase.

Except where the law requires otherwise, we do not refund if:

• More than 14 days have passed since purchase
• Paid Guest Camera has been used (unlimited guests capturing photos)
• You simply changed your mind after the wedding day
• The issue is venue internet, guest phones, or printing — things outside the software

If the product is genuinely broken (paid features you bought cannot be used because of a fault on our side), email us. We will fix it or refund at our discretion, and as required by consumer law.

If you are a consumer in the EU or UK, you may have a 14-day right to withdraw from a digital purchase. That right can end once the service is fully performed. By unlocking a paid plan and using the paid guest camera, you ask us to begin the service and accept that the withdrawal right may no longer apply.

Nothing in this policy limits mandatory consumer rights in your country.

Email support@wedpov.com with:

• The email used at checkout
• Your wedding URL or slug
• Paddle order or receipt id, if you have it
• A short reason for the request

We aim to reply within 2 business days. Approved refunds usually appear on the original payment method within 5–10 business days, depending on your bank or card network. After a refund, paid features for that wedding are turned off.

Billing questions: support@wedpov.com. Also see our terms of service and privacy policy.